![]() The configuration files for domains under that particular cPanel account are located here. Where username is the cPanel username of the account in question. Let us check the issue further through the steps given below Awststs can stop working if there is any issues with permissions or ownership of the log files, binary file or with the cPanel specific configurations for stats update. Same is the case with other services like IMAP, POP etc. For eg: it uses the entries in the domlogs file for web traffic calculation. As mentioned earlier, various statistics shown here are derived from various log files. There are many reasons as of why even a manual stats update can fail. Reasons why AWStats fails to update automatically If it still fails, then the issue is something deeper and we need to investigate further. Home »Server Configuration »Statistics Software ConfigurationĪnd then select the user to update stats from the drop down and fire the statistics to be processed by hitting the ‘Go’ button. If you are choosing to update Awstats manually via WHM, you can do it by navigating to WHM Of course, you will have to replace $user-name with the username of the cPanel account. To update Awstats for a user alone via command line, run the command below after logging to the server as ‘root’ user. You need root access to the server for updating AWStats manually. This can be done from cPanel or command line and the option to choose depends on your choice/preference. If Awstats not updating automatically then obviously you will have to update it manually. I am pointing the common reasons why the stats can fail to update and will add more reasons when I come across them. There are a lot of reasons as of why the stats are not being updated which can include incorrect file permissions or configuration changes. But you may get into instances where AWStats fails to update itself on the web UI ( cPanel > AWStats). To access AWstats from cPanel, please login to cPanel and then navigate then cPanel > Metrics > AWStats. More details about the tool are available from the documentation.ĪWStats is widely employed in cPanel servers. It updates regularily, typically on daily basis, and provides an excellent graphical representation for easy understanding. AWStats is powerful log analyzer which creates advanced web, ftp, mail and streaming server statistics reports based on the rich data contained in server logs. AWStats is short for Advanced Web Statistics.
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